Website Privacy Policy


Effective Date: May 22nd, 2018 Policy Version: 2.0

GLOOKAST
15712 SW 41st Street
Suite 10
Davie FL 33331 USA
+1 (954) 302-2024
info@glookast.com

This document governs the privacy policy of our website www.glookast.com. Our privacy policy tells you what personal data, Personally Identifiable Information (PII) and Nonpersonal Information (NPI) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy policy also explains certain legal rights that you have with respect to your PII. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.

Definitions

‘Nonpersonal Information’ (NPI) is information that is in no way personally identifiable. Some NPI is obtained automatically when you access our website with a web browser. ‘Personally Identifiable Information’ (PII) is information that is personally identifiable to you and obtained for us to provide you with a product or service. PII may include information such as your name, email address, physical address, phone number, credit card information, and other information you provide to us.

Topics Covered in Our Privacy Policy

    1. Introduction
    2. Credit
    3. How we use your personal data or PII
    4. Providing your personal data or PII to others
    5. International transfers of your personal data or PII
    6. Retaining and deleting personal data or PII
    7. Amendments
    8. Your rights
    9. About cookies
    10. Cookies that we use
    11. Cookies used by our service providers
    12. Managing cookies
    13. Children
    14. Filing a Complaint
    15. Links to other Websites
    16. Our details

1.  Introduction
1.1  We are committed to safeguarding the privacy of our website visitors and service users.

1.2  This policy applies where we are acting as a data controller with respect to the personal data or PII of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3  By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1.4  In this policy, "we", "us" and "our" refer to GLOOKAST. For more information about us, see Section 16.

2.  Credit
This document was created using a template from SEQ Legal (https://seqlegal.com).

3.  How we use your personal data or PII
3.1  In this Section 3 we have set out:

(a)  the general categories of personal data or PII that we may process;

(b)  in the case of personal data or PII that we did not obtain directly from you, the source and specific categories of that data;

(c)  the purposes for which we may process personal data or PII; and

(d)  the legal bases of the processing.

3.2  We may process data about your use of our website and service ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service us. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

3.3  We may process your account data ("account data"). The account data may include your name and email address. The source of the account data is you providing your data to GLOOKAST. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.4  We may process your information included in your personal profile on our website ("profile data"). The profile data may include your name, company details, address, telephone number, email address, profile pictures, date of birth. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent or the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

3.5  We may process your personal data or PII that is provided in the course of the use of our services ("service data"). The service data may include your name, job title, company details, company address, telephone number and email address. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.6  We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

3.7 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.

3.8  We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

3.9  We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3.10  We may process information provided to GLOOKAST during attendance at exhibitions and events. This data may include your name, job title, company name, company address, company phone number, email address and your areas of interest. The source of this data is you providing your information to the event organiser during the registration process. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

3.11  In addition to the specific purposes for which we may process your personal data or PII set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.12  Please do not supply any other person's personal data or PII to us, unless we prompt you to do so.

4.  Providing your personal data or PII to others
4.1  We may disclose your personal data or PII to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

4.2  We may disclose your personal data or PII to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.3  Financial transactions relating to our website and services may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4.4  We may disclose your enquiry dat] to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data or PII.

4.5  In addition to the specific disclosures of personal data or PII set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data or PII where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5.  International transfers of your personal data or PII

5.1  In this Section 5, we provide information about the circumstances in which your personal data or PII may be transferred to countries outside the European Economic Area (EEA).

5.2  We and our other group companies have offices and facilities in the USA and Brazil. The European Commission has made an "adequacy decision" with respect to the data protection laws of the USA. Transfers to the USA will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from https://www.eugdpr.org/ . The Commission has stated that an organisation may transfer personal data or PII where the organisation receiving the personal data or PII has provided adequate safeguards and individuals’ rights must be enforceable and effective legal remedies for individuals must be available following the transfer. GLOOKAST will ensure that any companies receiving this data follows the guidelines of the European Commission. By agreeing to this Policy, you consent to the transfer of all such information to the United States and Brazil and the processing of that information as described in this Policy.

5.3  The hosting facilities for our website are situated in Chicago, USA. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to this country will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from https://www.eugdpr.org/

6. Retaining and deleting personal data or PII
6.1  This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data or PII.

6.2  Personal data or PII that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3  We will retain your personal data or PII as follows:

(a)  personal data or PII relating to the use of the website will be retained for a minimum period of 1 month following the date you visit the site, and for a maximum period of 2 years.

(b)  personal data or PII relating to your website account or personal profile will be retained for a minimum period of 1 month following the date you register the account or profile, and for a maximum period of 2 years or until you de-activate your account.

(c)  personal data or PII relating to a query or communication you submit to the company will be retained for a minimum period of 1 month following the date of submission, and for a maximum period of 2 years or until your query is complete.

(d)  personal data or PII that are provided in the course of the use of our services will be retained for a minimum period of 1 month following the date the service is received, and for a maximum period of 2 years or until you request the information removed.

(e)  personal data or PII and information relating to transactions will be retained for a minimum period of 1 month following the date of transaction, and for a maximum period of 2 years or until you request the information removed.

(f)  personal data or PII and information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters will be retained for a minimum period of 1 month following the date of submission, and for a maximum period of 2 years or until you request the information removed.

(g)  personal data or PII and information that you provide to us through an event or exhibition will be retained for a minimum period of 1 month following the event, and for a maximum period of 2 years or until you request the information removed.

6.4  Notwithstanding the other provisions of this Section 6, we may retain your personal data or PII where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7.  Amendments
7.1  We may update this policy from time to time by publishing a new version on our website.

7.2  You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3  We may notify you of changes to this policy by email or through the private messaging system on our website.

8.  Your rights
8.1  In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2  Your principal rights under data protection law are:

(a)  the right to access;

(b)  the right to rectification;

(c)  the right to erasure;

(d)  the right to restrict processing;

(e)  the right to object to processing;

(f)  the right to data portability;

(g)  the right to complain to a supervisory authority; and

(h)  the right to withdraw consent.

8.3  You have the right to confirmation as to whether or not we process your personal data or PII and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data or PII free of charge. You can access your personal information by contacting GLOOKAST on the details set out in Section 16.

8.4  You have the right to have any inaccurate personal data or PII about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5  You have the right to the erasure of your personal data or PII without undue delay. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6  In some circumstances you have the right to restrict the processing of your personal data or PII. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7  You have the right to object to our processing of your personal data or PII on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8  You have the right to object to our processing of your personal data or PII for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data or PII for this purpose.

8.9  You have the right to object to our processing of your personal data or PII for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

8.10  To the extent that the legal basis for our processing of your personal data or PII is:
(a)  consent; or

(b)  that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data or PII from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.11  If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.12  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.13  You may exercise any of your rights in relation to your personal data or PII by written notice to us using the contact details set out in Section 16.

9.  About cookies
9.1  A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2  Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10.  Cookies that we use
10.1  We use both persistent and session cookies for the following purposes:

(a)  authentication - we use cookies to identify you when you visit our website and as you navigate our website;

(b)  status - we use cookies to help us to determine if you are logged into our website;

(c)  personalisation - we use cookies to store information about your preferences and to personalise the website for you;

(d)  security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

(e)  analysis - we use cookies to help us to analyse the use and performance of our website and services; and

(f)  cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

11.  Cookies used by our service providers
11.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2  We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies are: : _ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv.

11.3  The information generated relating to our website is used to create reports about the use of our website.

11.4  Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy/. You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout

11.5  Our service providers use cookies and those cookies may be stored on your computer when you visit our website. Cookies of this type are sharing buttons across the site that allow visitors to share content onto social networks including Twitter, Facebook, Linkedin and Instagram. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. We do not control the setting of these cookies, so please check those websites for more information.

11.6  Our website runs the on WordPress CMS and cookies are used to store basic data on your interactions with WordPress such as leaving comments on a post or your WordPress log in information. More information on WordPress cookies can be found at https://codex.wordpress.org/WordPress_Cookies

12.  Managing cookies
12.1  Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)  https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)  https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)  http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)  https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)  https://support.apple.com/kb/PH21411 (Safari); and

(f)  https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

12.2  Blocking all cookies will have a negative impact upon the usability of many websites.

12.3  If you block cookies, you will not be able to use all the features on our website.

13.  Children
Even though our website is not designed for use by anyone under the age of 13 (child), we realize that a child under the age of 13 may attempt to access our website. We do not knowingly collect PII or personal data from children under the age of 13. If you are a parent or guardian and believe that your child is using our website, please contact us. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our website, we will delete his/her information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor do we have any liability to do so.

14.  Filing a Complaint
You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you have the right to a judicial remedy.

15.  Links to other Websites
Our website may contain links to other websites. These websites are not under our control and are not subject to our privacy policy. These websites will likely have their own privacy policies. We have no responsibility for these websites and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy policies of these websites to see how they treat your personal data or PII.

16.  Our details
16.1  This website is owned and operated by GLOOKAST.
16.2  Our principal place of business is at:

GLOOKAST
15712 SW 41st Street
Suite 10
Davie FL 33331 USA

16.4  You can contact us:
(a)  by post, to the postal address given above or at

Rua da Lionesa, 446-D21
4465-671 Leça do Balio,
Portugal

(b)  using our website contact form https://www.glookast.com/about-us;

(c)  by telephone, on +1 (954) 302-2024 (USA) or +351 (22) 902 57 02 (Portugal);

(d)  by email, using info@glookast.com

Copyrights Glookast 2017 All Rights Reserved

TERMS OF USE / PRIVACY POLICY